1. Returns

a. Eligibility

Returns are accepted within 30 days from the date of purchase. To qualify, items must be unused, in their original packaging, and in the same condition as received. Products showing signs of installation, wear and tear, or damage may not be eligible for return.

b. Return Process

To initiate a return, please contact our customer support team with your order details and the reason for the return. If approved, you will receive return authorization along with further instructions. Returns submitted without prior authorization may be declined.

c. Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (such as receiving an incorrect or damaged item).

2. Refunds

a. Inspection

All returned items are inspected upon receipt to ensure they meet the eligibility criteria. If approved, the refund process will be initiated. Items that do not meet the requirements may be rejected for a refund.

b. Refund Method

Refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.

3. Non-Returnable Items

• 1.Electrical components that have been installed or used
• 2.Special-order or customized products
• 3.Items that have been modified or altered

Damaged or Defective Items

If you receive a damaged or defective product, please contact our customer support team immediately. We will work to resolve the issue promptly by offering a replacement or refund, depending on the situation.

4. Warranty

Some products may include manufacturer warranties. Please refer to the respective manufacturer’s warranty policy for details regarding coverage and claims.

Note

This Return and Refund Policy serves as a general guideline. For complete details or additional information, please review the full policy on our website or contact our customer support team directly.